Privacy Policy

Information We Collect

SoloService may collect information you provide directly, including:

• Account details such as name, email address, and authentication data.
• Business profile details such as business name, address, phone number, tax rate, and invoice notes.
• Customer, service, invoice, and feedback data entered into the app.
• Billing and subscription details needed to manage paid plans and renewals.
• Basic technical information such as IP address, user agent, and request metadata used for security and abuse prevention.

How We Use Information

SoloService uses collected information to operate and improve the service, including to:

• Create and secure accounts.
• Store and display customer, service, and invoice records.
• Generate exports, invoices, PDFs, and share links.
• Process subscriptions, manage billing, and prevent fraud or abuse.
• Respond to support requests and product feedback.

Sharing and Service Providers

SoloService may use third-party providers to host infrastructure, manage authentication, process billing, send transactional communications, and support security or rate limiting. These providers may include services such as Supabase, Stripe, Vercel, and other vendors necessary to operate the product.

Information is shared with service providers only as needed to run the service or comply with legal obligations.

Data Retention and Security

SoloService keeps information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Reasonable administrative, technical, and organizational safeguards are used to protect stored data, but no system can guarantee absolute security.

Your Choices

Users can update or delete data they manage inside the app, subject to product and recordkeeping constraints. If you stop using SoloService, some information may remain in backups or billing records for a limited period where required for security, accounting, or legal compliance.

Changes to This Policy

SoloService may update this Privacy Policy from time to time. When material changes are made, the updated version will be posted on this page with a new effective date.

Cookies

SoloService uses cookies to manage authentication sessions and keep you signed in. These cookies are essential to operating the service and are not used for advertising or cross-site tracking.